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Suicide Crisis Helpline: 9-8-8   |   Reception: 1-888-871-8349

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Flower Blossoms

Community Partners & Health Professionals

The REFLEXION team upholds a collaborative approach to Wellness Services to ensure every aspect of life is taken into account. We work with partners at the local, provincial and federal level to improve the quality of life across the North. You can refer patients to specialized care through the programs below.

Mental Health Programs

Suicidal ideation, anxiety, depression, psychosis, dementia, post-traumatic stress disorder, bereavement, violence and many other issues are far too common in our communities. It is our duty as health professionals and our responsibility as fellow humans to do what we can to offer a sense of security and solutions for a better life to those around us. A wide range of social and mental health services are within reach to support the delivery of care.

  • This program provides access to free, short-term cognitive-behavioural therapy (CBT) and related services. CBT is a type of psychotherapy that teaches coping skills and techniques to help people change the way they feel, think and act. Services range from self-directed strategies to weekly, one-on-one or group therapy.

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    This program is available to anyone who:

    • is 18 years of age or older;

    • suffers from depression, anxiety or mild to moderate anxiety disorders.

     

    A person can reach out on their own to receive these services or be referred by a health care professional. Call 1-833-49NEOSP (1-833-496-3677) or fill out the online form to get started.

  • This program offers short-term housing (30 days or less) and support services to those living a mental health or addiction crisis. Core services are offered in a safe and positive environment to allow psychological stabilization and symptom management.

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    This program is available to anyone who:

    • is 18 years of age or older;

    • wishes to be admitted and is willing to adhere to service guidelines;

    • shows a low risk of harming themselves or others;

    • is facing a mental health or addiction crisis;

    • has been involved with the police or Mobile Crisis Team.

     

    Referral must come from a health care professional, a social worker or the Ontario Provincial Police.

  • This program is intended to help a person deal with an active crisis through support and resources. A psychological crisis is not always triggered by a specific event or traumatic experience. It has much more to do with the reaction to an event, which can vary greatly depending on the person.

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    This program is available to anyone who:

    • is 16 years of age or older;

    • is dealing with a crisis;

    • needs immediate help.

     

    A person can reach out on their own to receive these services or be referred by loved ones, emergency and hospital services, doctors, police services or community organizations.

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    Available hours:

    • Monday to Friday from 8:30 a.m. to 4:30 p.m. at our offices

    • Monday to Friday from 4:30 to 11:00 p.m. by calling our offices or through local emergency and hospital services

    • Wednesdays from 8:30 a.m. to 8 p.m. at our offices

    • Weekends by calling our offices or through local emergency and hospital services

     

    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-335-8468

  • This program offers one-on-one counselling to those dealing with mental health and psychosocial issues. The services are free and confidential, and include a psychiatric assessment when needed, as well as treatment recommendations for health professionals.

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    This program is available to anyone who:

    • is 16 years of age or older;

    • shows signs and symptoms of mental health challenges.

     

    A person can reach out on their own to receive these services or be referred by loved ones, emergency and hospital services, doctors, police services or community organizations.

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    Hearst Office: 705-372-1933

    Kapuskasing Office: 705 335-8468

  • This program offers a wide range of services to those dealing with serious and persistent mental health issues. A multidisciplinary team assists in reducing mental health symptoms to promote independent living and empower clients in their daily lives.

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    This program is available to anyone who:

    • is 16 years of age or older;

    • has been diagnosed by a psychiatrist with a serious and persistent mental disorder.

     

    Referrals are administered internally, or a person may be referred by a health care professional with supporting documentation.

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    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-335-8468

  • This program is intended for individuals with mental illness facing charges of a legal nature. A person can be redirected to medico-legal mental health services rather than dealing with the courts. Those not eligible can benefit from support and consultation services.

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    This program is available to anyone who:

    • is 16 years of age or older;

    • has been accused of a minor crime;

    • is encountering or has encountered problems directly linked to mental health;

    • has sufficient proof that the crime committed was influenced by mental state;

    • poses no clear or serious threat to the community.

     

    A person can reach out on their own to receive these services or be referred by loved ones, police services, a Crown attorney, a defence counsel, a judge, a justice of the peace or community organizations.

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    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-335-8468

  • This program offers psychosocial treatments to those dealing with a psychotic disorder. Services aim to speed up the recovery process and promote quality of life for the individual and loved ones.

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    This program is available to anyone who:

    • is 16 to 35 years old;

    • is experiencing psychosis for the first time.

     

    A person can reach out on their own to receive these services or be referred by loved ones, emergency and hospital services, doctors or community organizations.

     

    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-335-8468

  • This program includes assessment and diagnostic services, as well as treatment recommendations for doctors or nurse practitioners. The goal is to avoid hospitalization and crises whenever possible. It is not an emergency service.

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    This program is available to anyone who:

    • is 65 years of age or older with complex mental health needs or less than 65 years of age with a confirmed diagnosis of Alzheimer’s disease or frontotemporal neurocognitive disorder;

    • is medically stable;

    • lives in the community (at home, in supportive housing or in a long-term or chronic care facility).

     

    Referral must come from a family doctor or nurse practitioner by filling out this electronic form.

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    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-335-8468

  • This program offers assessment and treatment services to older adults exhibiting or at risk of exhibiting complex responsive behaviours that could result from neurocognitive disorder, mental disorder, substance abuse or some other neurological disorder. BSO also supports caregivers.

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    This program is available to anyone who:

    • is an older adult exhibiting behavioural problems;

    • suffers from an age-related disorder with behavioural issues;

    • demonstrates behaviour that is unacceptable in the current setting.

     

    A person can reach out on their own to receive these services or be referred by loved ones, caregivers or health care professionals by calling 1-855-BSO-NE13 (1-855-276-6313). Referral can also come from a family doctor or nurse practitioner by filling out this electronic form.

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    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-335-8468

Victim Support Services

Domestic violence, sexual and physical assault, human trafficking, suicide, sudden death and criminal harassment are harsh realities. It is our duty as health professionals and our responsibility as fellow humans to do what we can to offer a sense of security and solutions for a better life to those around us. A wide range of social and mental health services are within reach to support the delivery of care.

  • This program offers practical help in the early stages of crisis to ensure the physical and psychological safety of individuals that have been victimized by crime or tragedy, including family or domestic violence, human trafficking, sexual assault, criminal harassment, elder abuse, hate crimes, homicide, robbery and property crimes, sudden death, suicide, occupational injuries and motor vehicle accidents. 

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    This program is available to anyone who:

    • has suffered a crime or tragedy stated above;

    • has consent from a parent or guardian if less than 16 years old.

     

    A person can reach out on their own to receive these services.

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    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-335-8468

    Cochrane & Smooth Rock Falls Office: 705-272-2598

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    Victim Quick Response Program+

     

    The Victim Quick Response Program+ (VQRP+) offers immediate support to crime victims. Victims of violent crimes can get financial support quickly if funds are unavailable elsewhere. The services below are also offered through this program.

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    1. Short-term counselling services (some time restrictions apply)

    • Free transportation for those living in rural areas

     

    2. Crime scene clean-up

    • In the 45 days following the crime

     

    3. Emergency expenses

    • Costs needed to ensure the safety of the victim’s residence immediately after a crime

    • Free transportation for a family member requiring travel to identify a homicide victim or help a seriously injured victim

    • Accommodation and meals if the victim or an immediate family member must travel

    • Essential personal care items

    • In the 45 days following the crime

     

    4. Funeral expenses for homicide victims

    • In the 45 days following the crime

  • This program offers targeted education and counselling to those responsible for physical or emotional violence, or abusive behaviour towards a partner. Participants are encouraged to take responsibility for their actions, understand their relationship to violence and work on the possibility of becoming a respectful and caring partner.

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    This program is available to anyone who:

    • is 18 years of age or older;

    • has been violent towards a partner.

     

    Referral must come from a Crown attorney or probation office.

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    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-338-846

  • This program offers an alternative to formal prosecution for eligible participants accused of minor criminal offences. The program aims to make defendants accountable for their actions through community work.

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    This program is available to anyone who:

    • is 18 years of age or older;

    • is accused of a minor offence;

    • has received approval from a Crown attorney;

    • is ready to accept responsibility for their actions;

    • is ready to repay the community for the offence through assigned work;

    • has signed an agreement stating the conditions of the sanction.

     

    Referral must come from a Crown attorney.

     

    Kapuskasing Office: 705-335-8468

VIOLENCE AGAINST WOMEN

  • This program offers emergency shelter and counselling services to women and their dependents who are victims of violence or abuse. Victims can access a crisis support hotline and emergency shelter 24 hours a day, 7 days a week. Once immediate basic needs are met, staff ensures safety in the longer term.

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    A person can reach out on their own to receive these services or be referred by loved ones, the Ontario Provincial Police, health care facilities or community organizations.

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    Kapuskasing Office: 705-337-1122

    Emergency Number: 1-800-461-8044

  • This program helps women who choose to leave a violent partner rebuild their lives as a single person or a single parent. Support and guidance are offered every step of the way for women to achieve an adequate standard of living free of violence.

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    A person can reach out on their own to receive these services or be referred by loved ones, the Ontario Provincial Police, health care facilities or community organizations.

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    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-337-1122

    Cochrane & Smooth Rock Falls Office: 705-272-2598

    Moosonee Office: 705-336-2456

  • This program aims to counter the effects of family violence on children. Children benefit from a safe space where they can share and understand that they are not alone nor responsible for violent behaviour in their environment.

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    This program is available to anyone who:

    • is 4 to 16 years old;

    • has witnessed family violence at home;

    • is relatively stable in regards to basic needs.

     

    A parent or legal guardian can reach out for services on behalf of the child or a child can be referred by the Ontario Provincial Police, health care facilities, the Victim/Witness Assistance Program, the North Eastern Ontario Family and Children’s Services or community organizations.

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    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-337-1122

    Cochrane & Smooth Rock Falls Office: 705-272-2598

    Moosonee Office: 705-336-2456

  • This program is voluntary and non-residential. It is designed to offer counselling to women who are victims of violence or who have left an abusive relationship.

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    A person can reach out on their own to receive these services or be referred by loved ones, the Ontario Provincial Police, health care facilities or community organizations.

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    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-337-1122

    Cochrane & Smooth Rock Falls Office: 705-272-2598

  • This program offers support to victims of family violence involved in legal proceedings. Services include safety awareness and planning.

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    This program is available to anyone who:

    • is 18 years of age or older;

    • has suffered abuse in a family setting.

     

    A person can reach out on their own to receive these services or be referred by police services.

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    Hearst Office: 705-372-1933

    Kapuskasing Office: 705-337-1122

    Cochrane & Smooth Rock Falls Office: 705-272-2598

* The term woman refers to anyone who identifies with the female gender.

 

* The term dependent refers to children and family members touched by violence or abuse that currently live with the person seeking services.

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